Frequently Asked Questions

Final Approval has been granted in this case. You are now able to activate your Credit Monitoring codes you received on your Notice. If you do not know your Credit Monitoring Code, please use our Contact Us link at the top of this Settlement Website to request it. You have until March 29, 2027 to activate your code.
 

1. Credit Monitoring and Identity-Protection Services: All Settlement Class Members are eligible to receive eighteen (18) months of CyEx Medical Shield Complete, a medical information protection and monitoring service offered through CyEx, OR CyEx Minor Defense. You will automatically receive this benefit, without submitting a Settlement Claim.
    
2. Enrollment Medical Shield: The activation code for CyEx Medical Shield was provided to you on the Short Notice form that you received. To enroll, please call CyEx at 1.866.622.9303 or go to the website https://app.medicalshield.cyex.com/enrollment/activate/SAGAFTRA and enter your Activation Code. 
    
3. Enrollment Minor Defense: If you are a minor and received a code for Minor Defense. The activation code for CyEx Minor Defense was provided to you on the Short Notice form that you received. To enroll, please call CyEx at 1.866.622.9303 or go to the website https://app.minordefense.com/enrollment/activate/SAGAFTRAMD and enter your Activation Code.

The Court authorized the Notice because you have a right to know about the settlement, and all of your options, before the Court decides whether to give final approval to the settlement. This Settlement Website explains the nature of the Litigation that is the subject of the settlement, the general terms of the settlement, and your legal rights and options.

The Hon. Maame Ewusi-Mensah Frimpong of the United States District Court for the Central District of California is overseeing this case captioned as In re SAG Health Data Breach Litigation, Case No. 2:24-cv-10503-MEMF-JPR. The people who brought the lawsuit are called the Class Representatives. The company being sued, SAG-AFTRA Health Plan, is called the SAG-AFTRA or Defendant.
 

The Litigation alleges that between September 17, 2024, and September 18, 2024, an unauthorized third-party accessed sensitive and confidential information through one of Defendant’s employee email accounts, called the Data Incident. The information compromised included names and Social Security Numbers, and, in some cases, health information associated with claims, health insurance information, and health plan participant identification numbers, together called Private Information). After the Data Incident, Defendant sent notification letters to approximately 94,546 individuals. Plaintiffs and Settlement Class Members received notices of the Data Incident on or around December 2, 2024.

Plaintiffs claim that Defendant is responsible for the Data Incident and resulting harm. SAG-AFTRA denies any wrongdoing whatsoever. No court or other judicial body has decided the merits of the claims or defenses. 
 

In a class action, one or more people called “Class Representatives” or “Plaintiffs” sue on behalf of all people who have similar claims. Together, all of these people are called a “Settlement Class,” and the individuals are called “Settlement Class Members.” One court resolves the issues for all Settlement Class Members, except for those who exclude themselves from the Settlement Class.

The Court has not decided in favor of the Plaintiffs or Defendant. Instead, both sides agreed to the settlement. The settlement avoids the cost and risk of a trial and related appeals, while providing benefits to Settlement Class Members. The Class Representatives appointed to represent the Settlement Class, and the attorneys for the Settlement Class, Class Counsel, think the Settlement is best for all Settlement Class Members.

You are affected by the settlement and potentially a Settlement Class Member if you are a Person who was mailed notification of the Data Incident indicating that your Private Information may have been impacted in the Data Incident that occurred in SAG-AFTRA’s system between September 17 to September 18, 2024, including all who were sent a notice of the Data Incident.

You are also a Settlement Class Member if you are a California Resident that resided in California at any point from September 17, 2024 until July 23, 2026, and who were mailed notification of the Data Incident at a California address indicating that their Private Information may have been impacted in the Data Incident that occurred in SAG-AFTRA’s system between September 17 to September 18, 2024.

The Settlement Class specifically excludes: (i) Defendant and its respective officers and directors; (ii) the Judge(s) to whom the action is assigned and any member of those Judges’ staffs or immediate family members; (iii) any other Person found by a court of competent jurisdiction to be guilty under criminal law of initiating, causing, aiding or abetting the criminal activity occurrence of the Data Incident or who pleads nolo contendere to any such charge; and (iv) any Settlement Class Member who timely and validly opts out of the settlement.
 

If you are not sure whether you are included in the settlement, you may call (833) 754-7272 with questions, or use the Contact Us section of this Settlement Website. You may also write with questions to:

Claims Administrator - 83302+++ 
c/o Kroll Settlement Administration LLC
P.O. Box 225391
New York, NY 10150-5391
 

The settlement provides a $950,000 Settlement Fund that will be used by the Claims Administrator to pay for: (1) Valid Claims submitted by Settlement Class Members; (2) the Costs of Claims Administration; (3) any Service Awards approved by the Court; and (4) any Attorneys’ Fees and Expenses Award approved by the Court. Settlement Class Members may elect to file a Settlement Claim for (1) Out-of-Pocket Losses; and (2) Pro Rata Cash Payments.

• Settlement Class Members that submit a Valid Claim may receive one or more the following settlement benefits:

• Out-of-Pocket Losses: All Settlement Class Members who have suffered a proven monetary loss and who submit a Valid Claim using the Claim Form are eligible for up to $5,000 with actual, documented losses;
  • Only if: (1) the loss is an actual, documented, and unreimbursed monetary loss; (2) the loss was caused by the Data Security Incident; (3) the loss occurred between September 17, 2024, and the Claims Deadline; and (4) the member of the Settlement Class made reasonable efforts to avoid, or seek reimbursement for, the loss, including but not limited to exhaustion of all available credit monitoring insurance and identity theft insurance, but was not previously reimbursed for the claimed expense or loss;
  • Settlement Class Members who elect to submit a Settlement Claim for reimbursement of Out-of- Pocket Losses must provide, to the Claims Administrator, information required to evaluate the claim, including:
    • (1) the Settlement Class Member’s name and current address;
    • (2) documentation reasonably supporting their claim; and
    • (3) a brief description of the nature of the loss, if the nature of the loss is not apparent from the documentation alone.
  • Documentation supporting Out-of-Pocket Losses can include receipts or other documentation not “self-prepared” by the Settlement Class Member concerning the costs incurred. “Self-prepared” documents, such as handwritten receipts, are not sufficient on their own to substantiate a claim, but may be considered to clarify or support otherwise adequate documentation.
  • Settlement Class Members submitting a Settlement Claim for reimbursement of documented out-of-pocket expenses will automatically have requested the Pro Rata Cash Payment as well, regardless of the validity of their Settlement Claim for reimbursement of such losses and/or expenses.

• Pro Rata Cash Payments: Any remaining funds in the Settlement Fund will be distributed as a residual Pro Rata Cash Payment based on shares to Settlement Class Members who submit a Valid Claim to receive this benefit, with each Claimant who is not a California Resident receiving one (1) share of the Settlement Remainder, and each Claimant who is a California Resident that resided in California at any point from September 17, 2024 until the Claims Deadline, and who was mailed notification of the Data Incident at a California address indicating that their Private Information may have been impacted in the Data Incident that occurred receiving two (2) shares of the Settlement Remainder;
  • A sworn attestation will satisfy the proof requirement for California residency. All Settlement Class Members may submit Settlement Claims for a share of the Settlement Remainder (or for two (2) shares, in the case of California Residents), regardless of whether they have incurred any Out-of-Pocket Losses related to the Data Incident.

AND

IN ADDITION TO THE BENEFITS ABOVE, ALL SETTLEMENT CLASS MEMBERS WILL AUTOMATICALLY, WITHOUT SUBMITTING A SETTLEMENT CLAIM, WILL RECEIVE:

• Credit Monitoring and Identity-Protection Services: All Settlement Class Members are eligible to receive eighteen (18) months of CyEx Medical Shield Complete, a medical information protection and monitoring service offered through CyEx. You will automatically receive this benefit, without submitting a Settlement Claim.
  • Such services shall be added consecutively to any credit monitoring services that a Settlement Class Member has already received from SAG-AFTRA as a result of the Data Incident. This service monitors medical and healthcare data to determine whether consumers’ private health information is at risk or has been exposed to medical fraud and comes with single-bureau credit monitoring. The activation codes for CyEx Medical Shield will be provided to every Settlement Class Member on their Short Notice.
  • SAG-AFTRA will pay for the costs for such services separately and apart from the Settlement Fund, with the cost to be negotiated between SAG-AFTRA and CyEx.

In the unexpected event that the Settlement Fund is insufficient to cover the value of the Valid Claims, the Valid Claims shall be reduced pro rata on an equal percentage basis as necessary to bring the cost within the Settlement Fund.

To receive a settlement cash payment, you must have completed and submit a Claim Form online or by mail to Claims Administrator - 83302+++, c/o Kroll Settlement Administration LLC, P.O. Box 225391, New York, NY 10150-5391. Read the Claim Form instructions carefully, fill out the Claim Form, provide the required documentation, and submit online by July 23, 2026 or by mail postmarked by July 23, 2026.

The Court will hold a Final Approval Hearing on Thursday, September 24, 2026, at 10:00 a.m. PT to decide whether to approve the settlement. If the Court approves the settlement, there may be appeals from that decision and resolving them can take time. It also takes time for all of the Claim Forms to be processed. Please be patient. Settlement benefits will begin after the settlement has obtained Court approval and the time for all appeals has expired.

SAG-AFTRA and its affiliates will receive a release from all claims that could have been or that were brought against SAG-AFTRA relating to the Data Incident. Thus, if the settlement becomes final and you do not exclude yourself from the settlement, you will be a Settlement Class Member and you will give up your right to sue Defendant and its past or present parents, subsidiaries, divisions, and related or affiliated entities, of any nature whatsoever, whether direct or indirect, as well as each of Defendant’s and these entities’ respective predecessors, successors, directors, officers, principals, agents, attorneys, shareholders, servants, representatives, advisors, consultants, vendors, partners, contractors, subrogees, insurers, and reinsurers, in its capacity as such and assigns of each of them as well as covered entities associated with the Data Incident. These releases are described in Section 6 of the Settlement Agreement, which is available HERE. If you have any questions, you can talk to Class Counsel listed in Question 17 for free or you can talk to your own lawyer.

No. If you exclude yourself, you will not be entitled to receive any benefits from the settlement.

No. Unless you exclude yourself, you give up any right to sue Defendant and any other Released Persons for any claim that could have been or was brought relating to the Data Incident. You must exclude yourself from the settlement to start your own lawsuit or to be part of any different lawsuit relating to the claims in this case. 

The Opt-Out deadline has passed. 

To exclude yourself from the Settlement, you must submit an opt-out request no later than June, 23. You may submit the opt-out request online here. If you Exclude yourself from the Settlement you will receive no benefit from the settlement.

Claims Administrator - 83302+++ 
c/o Kroll Settlement Administration LLC
P.O. Box 225391
New York, NY 10150-5391

Email: [email protected]

Any Settlement Class Member who submits an opt-out and a Claim Form shall not be entitled to receive any monetary payment, and his or her claim shall not be considered a Valid Claim.
 

The Objection deadline has passed.

You can tell the Court that you do not agree with the settlement, and/or the Attorneys’ Fees and Expenses Award and Service Awards or some part of it by objecting to the settlement online here. All written objections and supporting papers must be submitted to the Claims Administrator no later than June 23, 2026 by one of the following methods:

1.  mailing them with a postmark by to the designated Post Office box below; 

2.  emailing it to the Claims Administrator using the email address provided on the Settlement Website on or before June 23, 2026;

3. Submitting an objection form online on or before June 23, 2026.

The Settlement Administrator’s contact information is as follows:

Claims Administrator - 83302+++ 

c/o Kroll Settlement Administration LLC

P.O. Box 225391

New York, NY 10150-5391

Email: [email protected]

All objections must clearly state:

1. the objector’s full name and address; 

2. the case name and number, In re SAG Health Data Breach Litigation, Case No. 2:24-cv-10503 (C.D. Cal.); 

3. information identifying the objector as a Settlement Class Member, including proof that the objector is a member of the Settlement Class (e.g., copy of the objector’s settlement notice, copy of original notice of the Data Incident, or a statement explaining why the objector believes he or she is a Settlement Class Member); 

4. a written statement of all grounds for the objection, accompanied by any legal support for the objection the objector believes applicable; 

5. the identity of any and all counsel representing the objector in connection with the objection; 

6. a statement whether the objector and/or his or her counsel will appear at the Final Approval Hearing; and 

7. the objector’s signature or the signature of the objector’s duly authorized attorney or other duly authorized representative (if any) representing him or her in connection with the objection.

Objecting is telling the Court that you do not like the settlement or parts of it and why you do not think it should be approved. You can object only if you are a Settlement Class Member. Excluding yourself is telling the Court that you do not want to be part of the Settlement Class and do not want to receive any benefit from the settlement. 

Yes. The Court appointed Gregory Haroutunian of Emery Reddy, PC; John J. Nelson of Milberg PLLC; Yana Hart of Clarkson Law Firm, P.C., as Class Counsel to represent the Settlement Class in settlement negotiations. If you want to be represented by your own lawyer, you may hire one at your own expense.

Class Counsel shall file a motion requesting Court approval of an award of reasonable attorneys’ fees in an amount up to thirty-three and one-third percent (33.3%) of the Settlement Fund ($316,350), as well as reimbursement of a reasonable amount of litigation costs and expenses. Any such award would compensate Class Counsel for investigating the facts, litigating the case, and negotiating the settlement and will be the only payment to them for their efforts in achieving this settlement and for their risk in undertaking this representation on a wholly contingent basis.

Class Counsel shall request the Court to approve Service Awards of $2,500 for each of the Class Representatives, which award is intended to recognize Class Representatives for their efforts in the Litigation and commitment on behalf of the Settlement Class.

Any Attorneys’ Fees and Expenses Award and Service Award payments must be approved by the Court. The Court may award less than the amounts requested. 
 

The Court will hold a Final Approval Hearing on Thursday, September 24, 2026, at 10:00 a.m. as ordered by the Court. At this hearing, the Court will consider whether the settlement is fair, reasonable, and adequate. If there are timely and valid objections, the Court will consider them and will listen to people who have asked to speak at the hearing if such a request has been properly made. The Court will also rule on the Attorneys’ Fees and Expenses Award and Service Awards payments. After the hearing, the Court will decide whether to approve the settlement. We do not know how long these decisions will take. The hearing may be moved to a different date or time without additional notice, so Class Counsel recommends checking this Settlement Website, or calling (833) 754-7272.

No. Class Counsel will present the Settlement Class to the Court. You or your own lawyer are welcome to attend at your expense, but you are not required to do so. If you send an objection, you do not have to visit the Court to talk about it. As long as you filed your written objection on time and mailed it according to the instructions provided in Question 15, the Court will consider it.

You may ask the Court for permission to speak at the Final Approval Hearing. To do so, you must file an objection according to the instructions in Question 15, including all the information required. Your objection must be submitted to the Claims Administrator by no later than June 23, 2026. 

If you do nothing, you will not receive any settlement benefits from this settlement. If the settlement is granted final approval and becomes final, you will not be able to start a lawsuit, continue with a lawsuit, or be part of any other lawsuit against Defendant or the other Released Persons based on any claim that could have been or that was brought relating to the Data Incident.

This Settlement Website summarizes the settlement. More details are in the Settlement Agreement itself.  A copy of the Settlement Agreement is available HERE. You may also call the Claims Administrator with questions or to receive a Claim Form at (833) 754-7272.

It is your responsibility to inform the Claims Administrator of your updated information. You may do so at the address below, calling toll-free (833) 754-7272 or at the Contact page of this Settlement Website:
 

Claims Administrator - 83302+++
c/o Kroll Settlement Administration LLC
P.O. Box 225391
New York, NY 10150-5391

PLEASE DO NOT CONTACT THE COURT, CLERK OF THE COURT OR DEFENDANT FOR INFORMATION ABOUT THE CLASS ACTION SETTLEMENT